Terms of service
Terms of Service — Mistovas
Last updated: May 2026
1. Overview
These Terms of Service ("Terms") govern your use of the Mistovas website and any purchases made through it. By accessing our site or placing an order, you agree to be bound by these Terms.
If you do not agree, please do not use our website.
2. General Conditions
- We reserve the right to refuse service to anyone, at any time, for any reason.
- Your content (excluding payment information) may be transferred unencrypted and may involve transmissions over various networks.
- You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our website without our express written permission.
3. Products
- All products are subject to availability. We reserve the right to discontinue any product at any time.
- Product colors may vary slightly from what is displayed on screen due to monitor settings.
- We reserve the right to limit the quantities of any product or service we offer.
- We do not warrant that the quality of any product purchased will meet your expectations, though we stand behind everything we sell with our 90-Day Money-Back Guarantee.
4. Pricing & Payment
- All prices are listed in USD.
- We reserve the right to modify prices at any time without prior notice.
- We accept payment via Visa, Mastercard, American Express, PayPal, Google Pay, and Apple Pay.
- In the event a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel any orders placed at the incorrect price.
5. Orders & Contract
- Placing an order constitutes an offer to purchase. Your order is confirmed once you receive an order confirmation email.
- We reserve the right to cancel or refuse any order at our discretion, including cases of suspected fraud or inaccurate information.
- If we cancel your order after payment, you will receive a full refund to your original payment method.
6. Shipping
- Orders are processed within 1–3 business days.
- Estimated delivery: 7–10 business days within the US · 10–15 business days worldwide.
- Free standard shipping on all orders.
- Mistovas is not responsible for delays caused by customs, weather, or events outside our control.
- Risk of loss and title for items pass to you upon delivery to the carrier.
7. Returns & Refunds
Returns and refunds are governed by our [Return & Refund Policy], which is incorporated into these Terms by reference.
Key points:
- 90-day money-back guarantee from date of delivery
- Customer is responsible for all return shipping costs
- Items must be returned to the warehouse address provided by our support team
8. Accuracy of Information
We reserve the right to correct any errors, inaccuracies, or omissions on our website at any time without prior notice. This includes information about pricing, descriptions, promotions, and availability.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of any third-party site. Accessing third-party links is at your own risk.
10. Prohibited Uses
You agree not to use our website or its content to:
- Violate any applicable law or regulation
- Transmit spam, chain letters, or unsolicited commercial communications
- Impersonate any person or entity
- Collect or harvest any personal information without consent
- Engage in any conduct that restricts or inhibits anyone's use of the website
11. Disclaimer of Warranties
Our products and services are provided "as is" without warranties of any kind, either express or implied, to the fullest extent permitted by law.
We do not guarantee that our website will be uninterrupted, secure, or error-free.
12. Limitation of Liability
To the fullest extent permitted by law, Mistovas shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
Our total liability to you for any claim shall not exceed the amount paid by you for the product in question.
13. Indemnification
You agree to indemnify and hold harmless Mistovas, its officers, employees, and agents from any claims, damages, or expenses (including legal fees) arising from your violation of these Terms or your use of our website.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction, without regard to conflict of law principles.
15. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the new Terms.
16. Contact
For questions about these Terms, contact us at:
Email: support@mistovas.com Response time: Within 1–2 business days
Mistovas — We're real people who actually care.